Tiffany & Co.

  • Boutique Director - Auckland

    Location AU-NSW-Sydney
    Req #
    37147
    Category
    Retail (Sales & Operations)
  • Overview

    The Blue Box.

    To have a career with Tiffany & Co. makes you a special part in a story of legendary beauty with freedom, wit and joy that has evolved over 180 extraordinary years.

    We are now seeking a highly talented Boutique Director to join our Auckland Boutique. Think Boldly. Lead with Passion. Be Brilliant Together. Be part of the legacy and create unique experiences for both existing and potential new clients. 

    Responsibilities

    Your role in the Tiffany Legacy

     

    Tiffany & Co. offers a lifetime of opportunities for a dynamic self-driven individual. We offer a variety of resources to inspire your best possible performance, with your self-driven desire for a career success combined with our excellent training and development programs; you will thrive in this service-orientated environment.

     

    As the Store Director, you will effectively provide leadership and oversight for the overall sales, operations and customer service delivery of the Auckland store in the ANZ market. 

    • Develop, execute and maintain overall sales, expense and probability strategy. Including forecasts, budgets, staffing plans and be able to adapt to market priorities. 
    • Oversee the implementation of all company-wide sales initiatives and develop local market sales initiatives that complement company objectives.
    • Create a customer service focused team by modeling and upholding Tiffany & Co. customer service standards
    • Develop initiatives with local PR and Marketing management in order to maximize Tiffany & Co. recognition
    • Manage and achieve sales growth though ongoing customer development and additional market opportunities
    • Effectively coach and develop a strong management team in achievement of sales and foster professional growth
    • Develop and oversee staffing and training initiatives
    • Create and foster strategic relationships with relevant departments within the global, regional and local organizations.
    • Oversee all visual merchandising standards, inventory management and store facilities in line with our regional and global standards.
    • Develop and maintain a positive and professional working environment both internally and externally by demonstrating leadership through the highest levels of trust, integrity, fairness and professionalism 

    Qualifications

    Blue Box. White Ribbon. That’s a wrap.

     

    The ideal candidates will have proven success in their current role with sales management experience ideally in retail or luxury retail with direct customer contact experience. We believe a diverse workforce makes a difference, whether its experience in Retail, Hospitality or Aviation Industries… A dynamic service-driven personality is essential along with the following:

    • 10 years + management experience with a strong focus on effectively leading and cultivating a team.
    • Exceptional interpersonal and communication skills as you work with a diverse client base
    • Ability to be innovative in your foresight; your role will require you to adapt to various situations whilst always representing the brand true to its legacy
    • A college or university degree and previous gemological experience or qualification is advantageous.

    This is just the beginning.

     

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