Tiffany & Co.

  • Assistant Sales Manager - Auckland

    Location NZ-AUK
    Req #
    Retail (Sales & Operations)
  • Overview

    The Blue Box.


    To have a career with Tiffany & Co. makes you a special part in a story of legendary beauty with freedom, wit and joy that has evolved over 180 extraordinary years.


    We are now seeking a highly talented Assistant Sales Manager to join our stunning New Zealand Flagship Boutique, based in Britomart, Auckland. Think Boldly. Lead with Passion. Be Brilliant Together. 


    Your role in the Tiffany Legacy


    Tiffany employees honor every special moment in our customer's lives and every unique gift that commemorates their milestones. This differentiating factor, known as the Tiffany Experience (Creating Connections, Providing Personalized Experiences and Honoring the Tiffany Legacy) is never compromised…. and it never will be. 


    Reporting to the Sales Manager, as a member of store management, you will be responsible for ensuring the store exceeds sales plan and profitability targets while providing outstanding customer service. You will effectively lead, develop and support staff to meet and/or exceed individual sales plan with a strong focus on client development and providing a high level of customer service. Responsibilities include, but are not limited to:

    • Build relationships with internal and external clients
    • Model and uphold Tiffany & Co. customer service standards
    • Ensure implementation of company sales initiatives
    • Become an expert on product and sales training modules
    • Assist in supervising, developing, and training designated staff and supervisors
    • Assist with recruitment and delivery of onboarding for new starters
    • Key-holder responsibilities, such as opening and closing of the store


    Blue Box. White Ribbon. That’s a Wrap.


    The successful candidate will have a minimum 2 year’s leadership experience within a customer-focused environment. We believe a diverse workforce makes a difference, whether its experience in retail, Luxury Retail, or Hospitality … A dynamic service-driven personality is essential along with the following:

    • Genuine credibility – the ability to model professionalism, agility and candid character
    • Experience in sales generation and managing the achievement of sales results.
    • Exceptional interpersonal and communication skills as you work with a diverse client base
    • Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in market.
    • You must be flexible to work non-traditional trading hours including weekdays and weekends, early mornings, late night trade and all holidays. 
    • Candidates with a bi-lingual capability are encouraged to apply.

    What you can expect:

    Tiffany & Co. offers a competitive salary package & bonus potential, generous company benefits and a lifetime of opportunities and Tiffany designed training for a dynamic self-driven individual


    This is just the beginning.



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