Tiffany & Co.

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Full-Time Sales and Service Professional - Direct Sales and Service Centre

Full-Time Sales and Service Professional - Direct Sales and Service Centre

Req # 
Customer Service

More information about this job


The Blue Box


For more than 180 years, the name Tiffany & Co. has been synonymous with romance, style, quality and luxury. Few companies have such an illustrious history. Our story tells of the celebrities and heads of state who have worn our designs of gold, silver and precious stones; the ground breaking designers who have lent us their vision; and, at the heart of it all, the growth of a New York City legend into a worldwide jewellery phenomenon.


In our Direct Sales business, the Sales & Service Professional plays a vital role in providing our outstanding and industry leading customer service. There is currently a need for a retail experienced and motivated Sales & Service Professional based in our beautiful Head Offices located in Sydney CBD on a Full-time basis. 



 A career as unique as you are.


The Sales & Service Professional is a highly skilled individual who manages diverse customer needs (new sales, after-sales support and general enquiries) for multiple channels including Personal Shopping, eCommerce, Customer Service departments and Retail. The majority of customer interaction is through telephone and electronic communication.


The Sales & Service Professional provides the Tiffany Experience to every customer and develops strong customer relationships by ensuring the delivery of the highest service levels.



 The Cut, Clarity, Carat and Colour...


The ideal candidate:

  • Communicates with Impact
  • Delightful and Refreshing interpersonal skills
  • Superior Verbal and Written communication
  • Inspires Creativity, Organised and thinks Strategically   
  • Demonstrates Expertise, Business Acumen and Judgment
  • Professional, Models Agility and Demonstrates Character
  • Collaborates productively, Strives for Excellence and Delivers Results
  • Previous sales & service experience in a retail, hospitality or contact centre environment.
  • Familiarity with website technology, website navigation and terminology associated with eCommerce.


The ideal candidate will have flexibility to work retail business hours including late nights, weekends and public holidays. Ability to work weekends is essential. A minimum of 20 hours per week will be on offer.


At Tiffany & Co. we believe a diverse workforce makes a difference.