The Blue Box
Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world’s great love stories. With a heritage of design innovation and exceptional service, Tiffany & Co. is renowned as one of the world’s most recognisable luxury brands.
Be a part of milestones in our customers' lives, represent the Tiffany brand and provide excellence in customer service. Our Bondi Junction Boutique is looking for a passionate and solutions driven professional to join the team as a Operations Supervisor. This position is the central point of customer service for all queries relating to customer repairs, servicing orders, call enquiries, customer correspondence and general administration to support internal departments.
A career as unique as you are
At Tiffany & Co., we take pride in delivering a customer service experience like no other. Every interaction you have with a customer - before, during, or after a sale - is an opportunity to delight that customer and build a long-lasting relationships with Tiffany & Co. We are passionate in ensuring that every customer feels special and that Tiffany is part of their lives - a place they want to return again and again.
The key responsibilities for the Operations Supervisor include but are not limited to:
Oversee the process for fulfilling all customer service and repair orders
Perform and coordinate merchandise cleaning and other on the spot servicing for customers
Ensure all customer inquiries are handled professionally and efficiently
Assist on the sales floor or in merchandising as required including POS functions
Partner closely with store management and ensure all back of house staff work together seamlessly and cross functionally
In return, Tiffany & Co. offer their team excellent training and development, generous employee discounts, and with growth in the horizon for 2017, the opportunity for career development.
Blue Box. White Ribbon. That’s a wrap.
The successful candidate will have a minimum of 2 years retail supervisory/management experience within a customer -focused environment. Be it Retail, Hospitality or Aviation…We believe a diverse workforce makes a difference. A dynamic service-driven personality is essential!
We are seeking:
The next in the process is for you to complete a pre-hire assessment, in which you will be e-mailed the link after submitting your application.
An inspired career is life’s best accessory.