Tiffany & Co.

Assistant Sales Manager - Brisbane

AU-QLD-Brisbane
Req #
32713
Category
Retail (Sales & Operations)

Overview

The Blue Box.

 

Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what’s possible with design and influencing style. From our products to our people, we have a long and proud tradition of ensuring we have the highest standards of quality. 

 

We are now seeking an Assistant Sales Manager to join our Brisbane boutique. As a member of the store management team, you will help the store exceed sales plan and profitability targets while providing outstanding customer service. You will work closely with clients on the sales floor and effectively manage staff members. Be an inspiring mentor, agile teammate, passionate coach, and role model for perfection. 

Responsibilities

Your role in the Tiffany Legacy

 

Tiffany & Co. offers a lifetime of opportunities for a dynamic self-driven individual. We offer a variety of resources to inspire your best possible performance, with your self-driven desire for a career success combined with our excellent training and development programs; you will thrive in this service-orientated environment.

 

A visit to Tiffany is a special event for our customers. They bring us their greatest dreams – of style, elegance and love – and it is our obligation to honor those dreams with grace and artful understanding.

 

Reporting to the Sales Manager, as a member of store management, you will be responsible for ensuring the store exceeds sales plan and profitability targets while providing outstanding customer service. You will effectively lead, develop and support staff to meet and/or exceed individual sales plan with a strong focus on client development and providing a high level of customer service. Responsibilities include, but are not limited to:

  • Build relationships with internal and external clients
  • Model and uphold Tiffany & Co. customer service standards
  • Ensure implementation of company sales initiatives
  • Become an expert on product and sales training modules
  • Assist in supervising, developing, and training designated staff and supervisors
  • Assist with recruitment and delivery of onboarding for new starters
  • Key-holder responsibilities, such as opening and closing of the store

In return, you will earn a very competitive salary, the opportunity for career development in an environment that recognizes growth, whilst receiving Tiffany designed training programs and the privilege of generous employee discounts.

Qualifications

Blue Box. White Ribbon. That’s a wrap.

 

The successful candidate will have a minimum three year’s leadership experience within a customer-focused environment. We believe a diverse workforce makes a difference, whether its experience in Sales, Retail, Hospitality or Aviation Industries… A dynamic service-driven personality is essential along with the following:

  • Genuine credibility – the ability to model professionalism, agility and candid character
  • Exceptional interpersonal and communication skills as you work with a diverse client base
  • Ability to be innovative in your foresight; your role will require you to adapt to various situations whilst always representing the brand true to its legacy
  • You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays. 
  • Candidates with a bi-lingual capability are encouraged to apply.

This is just the beginning.

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